Get in Touch With Us
Whether you have a question about how we review and rank Canadian online casinos, spotted something on the site that needs a second look, or want to explore working with us — this page explains how to reach the team at Online Casino Canada and what happens after you do.
How to Contact Us
Email is the most direct and reliable way to get in touch. Every message is read by a real person, and we aim to reply within two business days. Write to us at [email protected].
The more context you can give us upfront, the faster we can respond helpfully. Letting us know whether your message is a content query, a correction, a partnership enquiry or something else means it reaches the right person without unnecessary back-and-forth.
What We Can Help With
Here are the most common reasons readers get in touch:
- Content questions — Unsure how we assessed a particular casino, what a bonus term means, or how a payment method works for Canadian players? Ask us directly.
- Corrections and accuracy flags — We take editorial accuracy seriously. If you believe something on the site is outdated, misleading or factually wrong, we want to know and will investigate promptly.
- Suggestions and reader feedback — Have a topic you think we should cover, or a casino you'd like us to research? Reader input genuinely shapes what we work on next.
- Partnership and commercial enquiries — If you represent a brand or organisation and would like to explore a working relationship, please introduce yourself and outline what you have in mind. We will consider all serious approaches.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support resources available to Canadians.
What to Expect After You Write
When your message arrives, it goes to a member of the Online Casino Canada team — not an automated filter. You will receive a response from someone who has actually read what you wrote.
Our target turnaround is two business days. During particularly busy periods it may be a little longer, but we will always follow up. We do not leave messages unanswered.
A Note on Our Editorial Independence
Online Casino Canada is a comparison and review site covering online casinos available to players across Canadian provinces. Our rankings are built on editorial research, not on how much a casino pays us. While we may earn commission when readers follow links to casino sites, that commercial relationship does not determine where a casino appears in our rankings or how it is assessed.
If you have concerns about how a specific casino was rated — or believe a ranking is inaccurate — raise it with us directly. We review our methodology regularly and take reader challenges to our conclusions seriously.
Responsible Gambling Information
Online gambling carries real financial risk, and Canadian players are entitled to clear information before they play. If anything on this site has raised concerns, or if you would like guidance on setting limits and accessing support, please get in touch and we will respond with the relevant resources. Canadians can also contact the Responsible Gambling Council directly at responsiblegambling.org for confidential support.
Thank you for visiting this page. We look forward to hearing from you — and to continuing to provide honest, practical guidance for anyone looking for the best online casino experience in Canada.